Lots of great insight from another local agency, Response Mine Interactive! 4 employees in varying marketing roles share their roles, shed light on the RMI culture and give bits of information into what it means to work at an agency.
The culture at Response Mine Interactive is collaborative, fast paced, and results-driven in response to dynamic client needs. At RMI, everyone from the president down plays an entrepreneurial and “hands on” role, working in a team environment to satisfy client objectives. Professionals are encouraged to grow and excel, and are treated with the utmost respect. We expect you to take risks, think big, and strive for excellence and integrity in everything you do.
What are you known for most around the office?
Being the first and only self proclaimed “Senior Associate”
What’s your favorite holiday and why?
Christmas because I don’t have to feel bad about watching the movie Elf every night
Current top 5 playlist.
- Awake My Soul – Mumford and Sons
- The Funeral – Band of Horses
- Trouble – Ray Lamontagne
- Head Full of Doubt – Avett Brothers
- Not Afraid – Eminem
What has been the most valuable experience out of the associate program?
The most valuable experience of the associate program was the knowledge I attained and having the opportunity to expand on my skills. The education earned from working in a professional setting goes above and beyond what you could ever learn in a classroom. Upon completion of the program I was able to build a strong foundation to begin a fun and exciting career in marketing.
What’s the work environment like? Is it team oriented?
The work environment is unlike anything I have experienced before. The space is very open with no tiny cubicles to be crammed into. The layout encourages employees to interact with each other both socially and professionally. Relationships with your peers are built quickly so there is little pressure to ask for help regardless ones position on the totem pole.
Why Response Mine?
I wanted to work for a company that I felt comfortable in. To me that meant no suits and ties, friendly people and a fun environment to work in. At the time I applied response mine was growing at a very fast pace so I was eager to get onboard and put forth my contribution.
What did you want to be when you were little?
A multi-lingual news anchor, a la Christiane Amanpour.
What are you known for most around the office?
The human grammar reference book.
What’s your favorite holiday and why?
New Year’s Eve. It’s refreshing to have a new start.
What was your first car?
1994 Nissan Altima in maroon. I totaled it after 2 months.
In your own words, describe the associate program.
To me, the RMI associate program is like an entry-level job, but with slightly fewer expectations. You get to learn and be independent, while taking on small responsibilities. No one expects you to know everything, but you do have to be willing to learn and be challenged.
Why Response Mine?
Relatively speaking, it’s not a big agency, so you get to know everyone fairly quickly. It also means you can contribute easily and make an impact with little effort. You’re also around some of the smartest people in the industry who could be working at bigger agencies, but choose to be somewhere they can really make a difference. Plus, we have a pool table.
Do associates work together or on separate accounts?
Usually separate accounts, but bigger projects may have more than one associate on it.
Who do associates report to?
Managers and supervisors within their department.
What did you want to be when you were little?
I used to want to be a doctor. My dad was one and I loved going to his office and pretending I was one too. Plus, I was kind of an accident prone child so I was in and out of doctor’s offices and ER’s a good bit. Then I got to Honor’s Chemistry in high school and realized very quickly that I would never make it through med school.
What are you known for most around the office?
Probably for sending out a lot of company-wide emails! I feel like I’m always emailing the office to let them know about something going on in marketing or PR, or making them do annoying things like changing their email signature!
What’s your favorite holiday and why?
Ooo this is tough. I think it’s a tie between Halloween and Christmas. I love Halloween because I adore fall weather and you get to be child-like around Halloween and no one cares! I love how pretty everything is at Christmas though and I’m a sucker for some good ol’ quality family time.
What was your first car?
I had my brother’s hand-me-down two door Ford Explorer. I loved it but it didn’t last too long before I totaled it. I already told you I was accident prone! Not my finest moment….
What has been the most valuable experience out of the associate program?
The associate program was so valuable to me because I wanted so badly to be a part of an agency but didn’t have the necessary agency experience to start in a full-time position anywhere. Through the associate program I was able to come in and absorb an immense amount of knowledge from those I worked with and got to be a part of an agency.
Are there opportunities to learn from other departments in the agency?
As an associate you hold a certain position within a department. Most of your time will be spent working in that particular discipline and that is where the wealth of your knowledge and experience will be gained. However, we encourage you to get as much as possible out of your time as an associate and you are encouraged to shadow or get to know other departments as well. Plus, the beauty of an agency is that each department relies on the others in some way, so you’re always exposed to other departments in your everyday work.
In your own words, describe the associate program.
The associate program is an excellent opportunity to gain hands-on experience in digital marketing and in an agency with little risk. Everyone knows you are new and learning, so people take the time to guide you and teach you so you are prepared to confidently hold a full-time position one day. You still have expectations and responsibilities, but it’s the ideal way to get your feet on the ground while you’re still starting out.
What did you want to be when you were little?
Well, I can’t remember when I was uber little, but I remember in middle school I wanted to be a professional wrestler and my ring name would be Nebula (don’t judge me).
What was your first car?
My 2002 Camry, which I still own and her name is Nebula (since I never pursued my professional wrestling career, I couldn’t waste the name).
What’s your favorite sport to watch or play?I prefer to play sports instead of watch them, so my sport of choice to play is volleyball
If you could build your dream house tomorrow, what would your top three “must haves” be?
1: a “woman cave” 2: workout room 3: an amazing view
Are there opportunities to learn from other departments in the agency?
There is depending on what department the associate is a part of and what other department(s) the associate is looking to get experience in. Though there may not be anything formalized in getting this additional experience, most people are open to sitting down with associates and walking them through their day-to-day and answer any questions that they may have.
What has been the most valuable experience out of the associate program?
Being able to get the initial agency experience that so many agencies require before hiring. Also, working closely with the individuals that run the accounts and learning how departments work from the bottom up. Now that I’m a full-time employee, this exposure was both humbling and eye-opening and I now have a better perspective on what it takes to manage media.
In your own words, describe the associate program.
One must be a go-getter and have an entrepreneurial spirit about them in order to get noticed. Once that is established, you are able to increase your learning potential. Though there can be some disorder in the program, strides are being made to improve this and those managing the associate program look for feedback from the associates themselves on what they would like to learn and how their experience is going so far.
COMPANY:
Response Mine Interactive (RMI) is an award-winning digital agency that helps companies acquire more customers using direct response interactive marketing. Since 2001, RMI has helped deliver billions of dollars in revenue for leading brands in the retail, travel, healthcare and home services industries by improving the speed, volume and efficiency in how they market online. RMI provides strategic customer acquisition and lead generation services to national companies on a pay-for-performance basis.
Clients like Carter’s, Liberty Medical, Terminix, TruGreen, Rooms To Go and SPANX, among other well-respected national companies, trust us with their brands and their business. RMI is a proud partner of BKV, Inc., one of the nation’s largest independent direct response agencies.








